Frequently Asked Questions

Please read our FAQ before sending us a message.

We can create custom iris artwork for any animal—dogs, cats, horses, birds, reptiles, rabbits, and even small pets like geckos. If your pet has an eye, we can turn it into art!

Please send a high-quality, close-up photo of your pet’s eye. Use natural light, make sure the image is in focus, and avoid glare or shadows. We recommend taking multiple shots and choosing the clearest one. JPG or PNG formats work best.

Yes. Many customers order pet memorial iris art using photos of pets who have crossed the rainbow bridge. As long as the photo is clear enough, we can create a beautiful, lasting tribute.

Choose your design, size and add it to your cart. We send the final file to our printing partner for production. To reduce our ecological footprint, the printing partner ships your finished artwork directly to the shipping address you provided.

You receive tracking details by email, inspect the artwork on arrival. If anything isn’t right, contact our support team at support@petiris.co.uk and we’ll help with fixes or replacements.

Most orders are completed within 1-2 business days after we receive your photo. If you need it faster for a special occasion, please contact us—we may be able to rush your order. For shipping time & prices, please check Delivery&Terms.

Yes and no. We preserve your pet’s unique iris patterns and natural structure, but we also enhance colors, contrast, and texture for artistic impact. The result is both true to your pet and beautifully stylized.

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